Privacy Policy

Quick Summary (TL;DR)

Sentia is operated by Fornace SRL (Verona, Italy). All data we hold about you is controlled by Fornace SRL.
We collect only the data you provide (name, email, billing) and basic platform usage logs.
We process data under GDPR: contract, legal obligation, legitimate interest, and consent.
You can access, correct, export, or delete your data at any time by emailing info@fornacestudio.com.
We do not sell your personal data, and marketing emails are opt-in only.

Jump to a section: Introduction · Data we collect · Legal basis · How we use it · Marketing · Retention · GDPR rights · Security · Contact · Changes · Terms

1. Introduction

We at Fornace SRL ("we," "us," or "our") are committed to respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable laws. This Privacy Policy explains how we collect, process, and protect your personal information when you use Sentia (the "Service").

2. Data We Collect

We collect personal data that you voluntarily provide, such as your name, email address, and billing details when you sign up for the Service. We may also collect information about how you use our platform (e.g., log data, IP addresses) to improve our services and ensure a secure environment.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

Performance of a contract (to provide the Service).
Compliance with legal obligations.
Legitimate interests (e.g., platform security, business analysis).
Consent (e.g., marketing communications, where you have explicitly agreed).

4. How We Use Your Data

We use your personal data to provide and improve the Service, manage your account, process payments, communicate updates and marketing information (where you have consented), and respond to your inquiries.

5. Consent to Marketing

We may ask for your consent to send you commercial information or advertising materials. You can revoke this consent at any time by clicking the unsubscribe link in our emails or by contacting us at info@fornacestudio.com. If you do so, we will no longer process your data for marketing purposes and will take steps to ensure your data is removed or anonymized.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you the Service and comply with our legal obligations. You may request to delete all of your personal information at any time by emailing us at info@fornacestudio.com.

Right of Access: Request a copy of your personal data.
Right to Rectification: Correct any inaccurate or incomplete data.
Right to Erasure: Request deletion of your data.
Right to Restrict Processing: Limit how we use your data.
Right to Data Portability: Obtain your data in a structured, commonly used format.
Right to Object: Object to data processing for direct marketing or legitimate interests.

To exercise these rights, please contact us at info@fornacestudio.com.

8. Data Security

We implement technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

9. Contact Information

For any questions or concerns about this Privacy Policy or the handling of your personal data, reach us at:
Email: info@fornacestudio.com
Address: Fornace SRL, Via Isonzo 11, 37126 Verona, Italy

10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any significant changes via email or within the Service. By continuing to use the Service after such changes, you agree to the updated Privacy Policy.

11. Related Terms of Service

For additional details regarding our license, liability coverage, and usage agreements, please review our Terms of Service.

Last updated: 6/19/2026